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brown-sun

privacy & cookies

We are extremely concerned to protect your privacy and confidentiality. We understand that all users of our site are quite rightly concerned to know that their data will not be used for any purpose unintended by them, and will not fall into the hands of a third party. We ensure that your data is not used for any purpose other than what is listed in this Privacy Policy. Our policy is both specific and strict. If you think our policy falls short of your expectations or that we are failing to abide by our policy, do please tell us.

Information may be unlawfully available to hackers and snoopers. We take no responsibility for this. The risk is no different from a similar risk in a bricks and mortar establishment. Except as set out below, we do not share, or sell, or disclose to a third party, any personally identifiable information collected at this site. If this policy should change in the future (most unlikely), then we shall provide notification in advance, and the opportunity for all users to indicate whether or not they would prefer that we do not provide the information to third parties as proposed.

This privacy policy is in addition to and not in derogation of the Terms and Conditions for the use of our website. Here is a list of the information we collect, and why it is necessary to collect it:

1 Basic identification and contact information
1.1

such as your name and contact details. This information is used:

1.2

to provide you with the brochures to be offered by the tour operators;

1.3

to maintain our accounts;

1.4

to enable us to answer your enquiries;

1.5

to supply information about our services and products

1.6

to help make our web site as useful to you as possible

1.7

to provide you with the brochures you requested or to supply you a correct brochure if you received a different brochure than that requested by you;

1.8

information which does not identify any individual may be used in a general way by us or third parties, to provide class information, for example relating to demographics or usage of a particular page or service.

2 Your name and e-mail address
2.1

are recognised by our servers and the pages that you visit are recorded. This information is used:

2.2

in a collective way not referable to any particular individual, for the purpose of quality control and improvement of our site;

2.3

to send you news about the services to which you have signed up;

2.4

to tell you about other of our services.

3 Financial information, including credit card details
3.1

We do not accept this information. The page of third party website where this information is given by you is controlled beyond our control.  Such information is automatically encrypted, and later decrypted for use. It never touches our system.

4 Disclosure to Government
4.1

and their agencies. We are subject to the law like everyone else. We may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.

5 Information request
5.1

At any time you may review or update the personally identifiable information that we hold about you, by contacting us at the address below. To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.

5.2

This confidentiality policy has been compiled so as to comply with current UK legislation, so far as we are aware.  If you have any question regarding the confidentiality policy, please contact us at:

6 Cookies
6.1

This web site  places cookies, which are small data files, on your computer or handheld device. This is standard practice for all websites. A cookie is a small file of letters and numbers placed by a website onto a user`s computer when he or she accesses the website.

6.2

The only cookies this site uses is Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to collect information about details of our users' visits to the Site (including IP addresses) and the resources they access on it. Google Analytics provides us with reports based on this information in order to us to help us understand how visitors engage with the Site.  Google Analytics will not transfer the information it collects to any third party except where required to do so by law. Please note that we will not use Google Analytics to collect any information from which you can be personally identified, and we will not associate the information provided to us by Google Analytics with Your Information. Google Analytics' cookies will remain on your computer for between thirty minutes and two years from being set / updated, unless you delete them before they expire.

6.3

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. Unless you do this, cookies will be issued when you use our Site, but you can delete them via your browser at any time. If you do not accept cookies, or decide to delete them, you will still be able to access and use the Site but you won't be able to save any items. You can also install the Google Analytics Opt-Out Browser Add-On to prevent Google Analytics cookies being set, which is available for download here

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